Privacy Policy

Vivace Technik GmbH, Bahnhofplatz 4, 8153 Rümlang (CHE 155.453.883), is the operator of the website www.vivacetechnik.ch and is therefore responsible for the collection, processing, and use of your personal data and the compliance of data processing with applicable data protection laws. To understand what personal data we collect in connection with your use of our websites and for what purposes we use it, please read the following information. Please note that the following information may be reviewed and changed from time to time. Therefore, we recommend checking this privacy policy regularly. In addition, for certain data processing activities listed below, other companies may be jointly responsible for data protection, so the information provided by these providers is also relevant in such cases.

1. When accessing our website
When you visit our website, our servers temporarily store every access in a log file. The following technical data is automatically collected, as is generally the case with every connection to a web server, without your intervention:
• the IP address of the requesting computer,
• the date and time of access,
• the name and URL of the retrieved file,
• the status code (e.g., error message),
• the browser you used (type, version, and language),
• the transmission protocol used (e.g., HTTP/1.1).
The collection and processing of this data is for the purpose of enabling the use of our website (establishing a connection), permanently ensuring system security and stability, enabling the optimization of our internet offering, and for internal statistical purposes. This constitutes our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f GDPR. The IP address is also evaluated together with other data in the event of attacks on the network infrastructure or other unauthorized or abusive use of the website, and may be used, if necessary, as part of criminal proceedings for identifi-cation and for civil and criminal legal action against the relevant users. This also consti-tutes our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f GDPR.

2. Use of our forms
You have the option to use one of our contact forms to get in touch with us. For this purpose, we need your contact details such as name, telephone number, address, or email address, your inquiry, and any additional information you may provide to us, for example, in quotation requests, applications, or event registrations. In addition, the time of receipt of the request is documented. We use this data only to respond to your contact request as best as possible and in a personalized manner, and potentially to provide you with a quotation if applicable. The legal basis for this data processing is our legitimate interest under Art. 6 para. 1 lit. f GDPR in addressing your inquiry or, if your request is related to the conclusion or performance of a contract, the necessity for the performance of measures precontractually or in fulfillment of a contract under Art. 6 para. 1 lit. b GDPR.

4. Contact via Email
You have the option to get in touch with us by sending an email. For this, we will nec-essarily collect your email address. We will use your email address and any other vol-untarily provided data (e.g., first and last name) solely to respond to your contact in-quiry as best as possible and in a personalized manner. The processing of this data is therefore necessary under Art. 6 para. 1 lit. b GDPR to perform (pre-)contractual measures or is in our legitimate interest under Art. 6 para. 1 lit. f GDPR.

5. Contact via Phone
You have the option to contact us by phone. You are responsible for the content you transmit to us by phone. We recommend that you do not transmit sensitive infor-mation. Personal data will only be collected if you voluntarily disclose it to us. There-fore, you have control over what information you provide to us. To answer your ques-tions, we may ask you to provide additional information, such as your address, email address, etc. We will only collect the personal data necessary to answer your questions as best as possible and in a personalized manner or to provide the services you request. The processing of this data is therefore necessary under Art. 6 para. 1 lit. b GDPR to perform (pre-)contractual measures or is in our legitimate interest under Art. 6 para. 1 lit. f GDPR.

6. Application for a Position via Email or Mail
You have the option to apply for a position with us spontaneously or in response to a specific job posting via the corresponding email address or by mail. In doing so, we will collect the data from your application documents that you send to us. We use this data to review your application. Application documents from unsuccessful applicants are deleted after the application process is completed, unless you explicitly consent to a longer retention period or we are legally obliged to retain them for a longer period. The legal basis for processing your data for this purpose is the performance of a con-tract (pre-contractual phase) under Art. 6 para. 1 lit. b GDPR.

6. Cookies
Cookies assist in various aspects to make your visit to our website easier, more enjoyable, and more meaningful. Cookies are information files that your web browser automatically stores on your computer’s hard drive when you visit our website. We use cookies, for ex-ample, to temporarily store your selected services and input when filling out a form on the website, so you don’t have to repeat the input when accessing another subpage.
Most internet browsers accept cookies automatically. However, you can configure your browser to prevent cookies from being stored on your computer or to receive a notification whenever a new cookie is received. On the following pages, you will find explanations on how to configure cookie processing for the most common browsers:

• Microsoft’s Windows Internet Explorer
• Microsoft’s Windows Internet Explorer Mobile
• Google Chrome for Mobile
• Apple Safari for Desktop
• Apple Safari for Mobile
Disabling cookies may prevent you from using all the features of our website.

7. Tracking-Tools
7.1. Google Analytics
For the purpose of tailoring and continuously optimizing our website, we use the web anal-ysis service Google Analytics provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, or Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Inc. is a subsidiary of the holding company Alphabet Inc., based in the USA.
In this context, pseudonymous usage profiles are created, and small text files known as “cookies” are used. The information generated by the cookie about your use of this website, such as:
• The navigation path taken by a visitor on the site
• The duration of the visit to the website or subpage
• The subpage from which the website is exited
• The country, region, or city from which access is made
• Device information (type, version, color depth, resolution, width, and height of the browser window)
• Whether the visitor is a returning or new user
This information is transmitted to Google servers in the USA and stored there. However, the IP address is truncated before transmission within the member states of the European Union or other parties to the Agreement on the European Economic Area or Switzerland by activating IP anonymization (“anonymizeIP”) on this website. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. In such cases, we ensure through contractual guarantees that Google maintains an adequate level of data protection.
The information is used to evaluate website usage, compile reports on website activities, and provide other services related to website usage and internet usage for market research and the customized design of these web pages. This information may also be transferred to third parties if required by law or if third parties process this data on our behalf. According to Google, under no circumstances will the IP address be associated with other user-related data.
The legal basis for these data processing activities is your consent pursuant to Art. 6 Para. 1 lit. a GDPR. You can withdraw your consent at any time or refuse processing by rejecting or deactivating the relevant cookies in your web browser settings (see Section 6) or by using the service-specific options described below.
Users can prevent Google from collecting and processing the data generated by the cookie related to their use of the website (including the IP address) by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

7.2 Google Tag Manager
We use the Google Tag Manager provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, or Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, on our website. Google Tag Manager is a solution that allows marketers to manage website tags through an interface. Google Tag Manager is a cookieless domain and does not collect personal data. The tool triggers other tags that may collect personal data. According to Google, Google Tag Manager does not access this data. If deactivation has been performed at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager. You can prevent the setting of tags at any time.
The legal basis for processing data for this purpose is our legitimate interest pursuant to Art. 6 Para. 1 lit. f GDPR.

7.3 Google Maps
We use Google Maps API (Application Programming Interface, “Google Maps”) on our website, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, or Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, for the visual representation of geographic information (maps). By using Google Maps, information about the use of our website, including your IP address, is transmitted to a Google server in the USA and stored there.
The legal basis for processing data for this purpose is our legitimate interest under Art. 6(1)(f) GDPR. You have the option to disable the Google Maps service and prevent data transfer to Google by disabling JavaScript in your browser. However, please note that in this case, you will not be able to use the map display. For more information about the collection, processing, and use of your data by Google, as well as your related rights, please see Google’s Privacy Policy at https://policies.google.com/privacy, and the additional terms of use for Google Maps and Google Earth at https://www.google.com/intl/en_us/help/terms_maps/.

7.4 Online Advertising Google Ads
We use the services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) for online advertising on our website. Google uses cookies, including the DoubleClick cookie, which allows your browser to be recognized when you visit other websites. The information generated by these cookies about your visit to these websites, including your IP address, is transmitted to a Google server in the USA and stored there. For more information about privacy at Google, please visit https://policies.google.com/privacy.
The legal basis for these data processing activities is your consent under Art. 6(1)(a) GDPR. You can withdraw your consent at any time by rejecting or disabling the relevant cookies in your web browser settings (see Section 6). Further options for blocking advertisements can be found at https://support.google.com/accounts/answer/2662922.
Microsoft Bing Ads On our website, we use conversion tracking from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Microsoft Bing Ads sets a cookie on your computer if you arrive at our website through a Microsoft Bing advertisement. Microsoft Bing and we can recognize that someone has clicked on an ad, been redirected to our website, and reached a predefined destination page (conversion page) in this way. We only learn the total number of users who clicked on a Bing ad and were then redirected to a conversion page.
The legal basis for these data processing activities is your consent under Art. 6(1)(a) GDPR. If you do not want information about your behavior to be used by Microsoft as explained above, you can reject the setting of a cookie required for this purpose, for example, through a browser setting that generally deactivates the automatic setting of cookies. Furthermore, you can prevent the collection of data generated by the cookie about your use of the website and the processing of this data by Microsoft by declaring your objection at the following link: http://choice.microsoft.com/de-DE/opt-out. Further information on data protection and the cookies used by Microsoft and Bing Ads can be found on Microsoft’s website at https://privacy.microsoft.com/en-us/privacystatement

8. Presence on Social Media
On our website, you will find links to social media channels. These are not plugins provided by the social media channels that transmit data to the provider without user intervention when the page is loaded. Behind the buttons to the social media channels is merely a link to our presence on the respective social media channel. No user data is transmitted from the website to the social media channel.
The links lead to the following social media channels we use:
• Facebook by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, or Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA
• Instagram by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA
• LinkedIn by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA
• Pinterest by Pinterest Inc., 651 Brannan Street, San Francisco, CA 94107, USA
• YouTube operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, or Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA
• Vimeo by Vimeo.com, Inc. Attention: Data Protection Officer, 330 West 34th Street, 5th Floor, New York, New York 10001, USA
• Xing by New Work SE, 20457 Hamburg, Germany
When you click on a link to one of our social media channels, a direct connection is established between your browser and the server of the respective social media channel. As a result, the social media channel receives information that you have visited our website with your IP address and accessed the link. If you click on a link to a social media channel while you are logged into your account with the respective social media channel, the contents of our website can be linked to your profile with the social media channel, which means that the social media channel can directly associate your visit to our website with your user account. If you want to prevent this, you should log out before clicking on the corresponding links. An assignment will always take place if you log in to the respective social media channel after clicking on the link.

9. Disclosure of Data to Third Parties
We only disclose your personal data if you have expressly consented to this, if there is a le-gal obligation to do so, or if it is necessary to assert our rights, in particular to enforce claims arising from the contractual relationship. Furthermore, we will only disclose your data to third parties insofar as this is necessary for the use of the website and the processing of contracts, in particular for the provision of the services requested by you and the analysis of your user behavior. The use of the data disclosed for this purpose by third parties is strictly limited to the stated purposes. Various third-party service providers are explicitly men-tioned in this privacy policy (e.g., in the “Tracking Tools” sections).

10. Transfer of Personal Data Abroad
We are authorized to transfer your data to third-party companies abroad if this is nec-essary in connection with the processing of your inquiries and the provision of services. These third-party companies are obligated to maintain the privacy of users to the same extent as the provider itself. If the level of data protection in a country is deemed in-adequate for Swiss or EU General Data Protection Regulation (GDPR) standards, we ensure that your personal data is always protected in accordance with Swiss data pro-tection law or the GDPR, as applicable, through a contract and the implementation of other legal requirements.
The transfer of personal data to third-party companies abroad for marketing campaigns only occurs if you have explicitly consented to such transfer. Various third-party service providers and their registered addresses are already mentioned in the preceding section (“Disclosure of Data to Third Parties”). Some of the third-party service providers mentioned in this privacy policy are located in the USA (see “Tracking Tools”).

11. Data Retention
We only store personal data for as long as necessary to use the services mentioned above and other processing within the scope of our legitimate interests. Contractual data is retained for a longer period due to statutory retention obligations. Retention obligations that require us to retain data arise from accounting and tax laws. According to these regulations, business communication, closed contracts, and booking docu-ments must be retained for up to ten years. If we no longer need this data to provide services to you, the data will be blocked. This means that the data may only be used for accounting and tax purposes.

12. Right to Information, Correction, Deletion, and Restriction of Processing, Right to Da-ta Portability
You have the right to object to data processing at any time, particularly data pro-cessing related to direct marketing (e.g., against promotional emails). You also have the following rights: Right to Information: You have the right to request access, free of charge, to your personal data stored by us when we process it. This allows you to check which personal data we process about you and how we use it in accordance with applicable data protection regulations. Right to Correction: You have the right to have incorrect or incomplete personal data corrected and to be informed about the correc-tion. In this case, we will inform the recipients of the affected data about the adjust-ments made, unless this is impossible or involves disproportionate effort. Right to De-letion: You have the right to have your personal data deleted under certain circum-stances. In individual cases, the right to deletion may be excluded. Right to Restriction of Processing: Under certain conditions, you have the right to request that the pro-cessing of your personal data be restricted. Right to Complaint: You have the right to file a complaint with a competent supervisory authority regarding the manner in which your personal data is processed. Right to Withdraw Consent: You generally have the right to withdraw your consent at any time. However, revoking your consent does not make past processing activities based on your consent unlawful. You also have the right to request the data you have provided to us to be returned to you (right to data portability). Upon request, we will also transfer the data to a third party of your choice. You have the right to receive the data in a commonly used file format. We may, at our discretion, require proof of your identity to process your requests.

13. Data Security
We use appropriate technical and organizational security measures to protect your per-sonal data stored with us against manipulation, partial or complete loss, and unauthor-ized access by third parties. Our security measures are continuously improved in line with technological developments. You should always treat your access data confiden-tially and close the browser window when you have finished communicating with us, especially if you share your computer with others. We take internal data protection very seriously. Our employees and the service companies we have commissioned are obligated by us to maintain confidentiality and to comply with data protection regula-tions.

14. Right to Lodge a Complaint with a Data Protection Supervisory Authority
You have the right to lodge a complaint with a competent data protection supervisory authority at any time.
In Switzerland, the competent authority is the Federal Data Protection and Infor-mation Commissioner:

Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern
Zurich, October 2023